- Call Centres
- Defence & Aerospace
- Emergency Services
- Financial Services
- Health / NHS
- Local Government
- London Market
- Oil & Gas
- Partner – Business transformation
- Travel and Leisure
- Warehouse / Logistics
Improve supplier credit checks with intelligent automation. Combine the power of people and technology to streamline processes, while retaining control and visibility.
Using the advanced AI capabilities built into Liberty RPA, incoming customer communications can be automatically routed to the right team for faster resolution.
Create, process and send out invoices with intelligent automation to provide an efficient and seamless experience for your customers.
Connecting Microsoft Teams with Liberty Converse for better agent collaboration and productivity
Put spreadsheets in the past with RPA and an order management solution built in low-code. Reduce the potential for errors, typos and missing or corrupted data. And give your sales reps an accurate, organised view of all orders.
Customer portals have become the cornerstone of great customer service. They meet customer demand for self-service while easing the burden on your contact centre. Discover why building a portal using low-code is a simpler, more cost-effective alternative.
The typical customer or employee onboarding process is plodding, manual, and inefficient. You need to capture data from the customer, process it, check it with third parties, and file it. Intelligent automation lets you rethink this workflow. You can tie all of these systems together in an app so that data flows from A to B, securely and with no manual intervention.
A leading global professional services firm acting as a global insurance broker and representing many of the world’s leading organisations. Across the Spanish broking sites the broking process was clunky, inconsistent and prone to error and double data-entry. Liberty Create simplifies and standardises the broking process.
Advertising spend is a key revenue driver for this broadcaster, but their disconnected processes were holding them back. By using Liberty Create low-code, they introduced structure to the data being used and reduced its reliance on manual spreadsheets.
This insurance underwriting company increased staff productivity by 57%, to improve customer service and save massive costs. A new platform built with Liberty Create is assisting with case management has enabled spend tracking, progress of home refurbs, chased contractors, updated customers, provided MI across entire cases and enabled trend analysis mapping.
Managing the UK’s railways is a huge undertaking – dozens of different organisations have to work in tandem to deliver a slick and satisfying service. Liberty Create low-code has helped this organisation develop apps that support a huge range of business goals. From improving the customer experience, to addressing IT bottlenecks.