This series is all about our omnichannel contact centre solution, Liberty Converse. You’ll find how-to webinars full of tips and advice, plus customer stories from Converse users.
Liberty Converse integrates with Microsoft Teams to offer the opportunity to improve productivity, effective collaboration and future innovation
Are you tasked with reducing call traffic, when call volumes are increasing? Want to make staff easily contactable, even when they’re not working onsite? An operator speech bot may hold the key to increasing call efficiency, saving costs and enabling your Operators to be deployed for additional tasks.
Our sophisticated speech bot, ContactPortal, can reduce call traffic. This demo shows how it reliably and accurately routes calls and keeps staff connected
Jonathan Gunner demonstrates the key new features in Liberty Converse, our contact centre solution, in this webinar.
Webinar looking at the Liberty Converse contact centre solution and the training that is available at no charge via our Community.
Jonathan Gunner walks viewers through the Netcall Community for Liberty Converse users in this webinar, explaining the key benefits.