Combine Microsoft Teams and Netcall Liberty to boost your team’s productivity and improve your customer experience performance.
Focus on CX. Reduce the number of distracting screens front line agents need to use. Connect
your front and back office, and close the gaps in identifying process and service inefficiency.
Improving customer experience relies on focusing attention on the needs of the customer. Organisation wide collaboration connects the front and back office to making best use of that attention. Success demands invisible connections, smooth integrations and non-stop
Connecting Netcall Liberty with Microsoft Teams offers a powerful path to more effective collaboration and improved productivity. The good news is that the (native) integration with Netcall’s Liberty platform is designed to do just that. And, we have direct routing telephony capability that can save you costs too.Read the feature sheet
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If your organisation is one of those benefitting from the collaboration tool Microsoft Teams, we now have an extensive integration between Teams and Liberty Create.
You need access to all your customer data if you’re going to create better customer experiences. We can help you integrate a huge range of systems– from huge enterprise platforms to bespoke home-grown applications.