A shortcut to a better customer experience
Every business is talking about the importance of a great customer experience. So why are so few
organisations actually delivering on these claims? It’s not down to lack of will. The IDC predicts that CX spending will soar to $641 billion by 2022. It’s because delivering a great customer experience is hard.
It demands significant change and that doesn’t happen overnight. You need to rethink your whole organisation – your technology, people and processes.
Traditionally, this meant launching some form of digital transformation program. A huge, disruptive, expensive and time-consuming initiative. Understandably this puts some organisations off.
Low-code offers another option
Like traditional digital transformation, it’s focused on the foundations – the processes, people and technology that great customer experiences depend upon.
But unlike traditional digital transformation, it’s fast, cost-effective and non-disruptive. It doesn’t demand an overhaul of your operations. Instead, it enhances and improves the systems and processes you have in place. And it dissolves the barriers that stop your people from doing their best work.
Meet some of the businesses putting low-code to work today – Nationwide, HTB, Adur & Worthing Councils and Cumbria County Council.
Discover seven use cases of low-code technology and how it can improve CX for your business.Read full eGuide
- Slash app development times
- Liberate valuable IT staff to focus on more important projects
- Reduce spending on freelance developers
- Become more efficient as a business
- Streamline or rework processes (in days or weeks, not months or years).