Omnichannel messaging

Liberty Connect

Our omnichannel messaging solution lets you connect your favourite business tools to almost any communications platform – WhatsApp, Facebook Messenger, Twitter DM and more.


Features


Netcall liberty connect chat

Start chatting

Our Web Assistant lets you chat with customers direct from your site. Agents can respond in the moment and even choose from a range of ready-to-send replies.
Netcall liberty connect conversation

See the whole conversation

All your customer interactions are weaved into one thread. So it doesn’t matter who picks up a new customer message, they’ll have the context they need to continue the conversation.

Netcall liberty connect access

Access the latest platforms, instantly

If a new messaging platform emerges, we’ll automatically roll out an update to include it in your communications stack. That way your agents can focus on the message, not the medium.
Netcall liberty connect bots

Bring in the bots

Connect lets you bring bots into the mix so you can automate conversations and interactions. Now your agents can focus on more important tasks.

Netcall liberty connect revolution

Chat 2.0: The asynchronous revolution

We’ve all put off calling a company because we don’t have a spare half-hour. Connect lets your customers drop in and out of the conversation at their leisure.