Now it’s faster and easier to map and evolve your processes. Achieve a wealth of business benefits beyond compliance – and accelerate your transformation.
Advance beyond static, time-consuming process mapping.
Now everyone can rapidly document and continuously improve how your business runs – at scale.
Meet your compliance goals more easily using intuitive tools and an easy-to-consume format that’s accessible for everyone.
Map, centralise and connect processes to support a culture of continuous improvement as your business evolves.
Improve engagement and ownership across teams in the business. Ensure everyone is on track, responsible and accountable.
Use Spark as your workflow transformation launchpad. Embrace low-code tools, AI and robotic process automation.
Spark gives you a powerful way to uncover, analyse and optimise your business processes through discovery, mapping and collaboration.
Use Spark as a standalone solution or get more value as part of the Liberty family of solutions.
Check out our demo. Discover why it’s now faster and easier to map and evolve your processes.
Liberty Spark is a huge help to teams working in digital transformation, programme management, governance, risk and compliance, quality management and policy creation in areas such as HR. You can capture how each area works – and then orchestrate change.
Ensure everyone can see how your business ticks – and use Spark’s data-driven insights to drive improvement.
Get clarity, certainty and accountability that your processes meet the grade and are aligned with corporate goals.
Use Spark to spot where apps could add value – and build exactly what you need yourself using Liberty’s low-code tools.
Identify which workflows and repetitive tasks are ripe for automation – and make this happen with Liberty RPA.
Use Spark to uncover fresh opportunities to create contact centre experiences that your teams and customers will value.
See where you can accelerate workflows and boost productivity with business-ready AI using the Liberty platform.
“We chose Liberty Spark as our solution because it’s perfection as far as simplicity goes… Everyone can look at a Liberty Spark map and understand it. Everything can be broken down into two types of boxes – what we’re doing and why we’re doing it.”
Stuart Morgan
Design Engineer, Carte Blanche
The West Brom was beginning a digitisation journey to improve the customer experience. The West Brom saw the opportunity to appeal to new markets and demographics by enhancing customer journeys. But they would need to move much faster with development.
Originally implemented on the 1st of April 2023, the Tenant Satisfaction Measures (TSM) Standard aims to improve the lives of social housing tenants — making sure they are listened to, able to live in safe homes in good repair and their complaints are well handled.
With all the privacy controls already in place to ensure adherence to the regulations, but with very manual processes – managed across emails, forms and excel spreadsheets and other disparate systems, the Data Protection Officer (DPO) wanted to reduce complexity, enforce a consistent process and reduce the compliance impact on workloads across the business.
Could utilities get better at supporting vulnerable customers? Greater collaboration could take services to the next level. And the technology needed already exists…