Building society delivers award-winning customer service to members. They use low-code technology as the power behind successful systems, including mortgages, ISAs, bereavements and specialist support.
The year of the customer
Richard Farrell, Chief Innovation Officer at Netcall takes a look ahead at what’s instore for 2021.
Helping NHS staff get back to work
University Hospital Southampton NHS Foundation Trust quickly created a secure digital vaccine consent and reminder solution with low-code.
Tesco Underwriting
Tesco Underwriting teams up with Netcall to increase claims processing efficiency by 57%.
Helping 600+ organisations deliver
great customer experience
TV Broadcaster strives for operational excellence. Facing more competition than ever before and a range of digital services available they used low-code to manage competition and voting campaigns. Trained in 2 days, prototype two days later with final delivery in weeks, rather than months waiting in an IT queue.
Global Digital Exemplar takes patient experience to the next level. Patient Hub streamlines appointment admin making it easy and secure for patients to confirm, rebook or cancel hospital appointments online. Allowing the Trust to significantly drive down paper and postage costs.
Council accelerates digital transformation and changed the way customers interact with them. They had limited budget and a small team. Low-code transformed their services in 12 weeks, made huge savings and delivered industry leading response times.
Bed retailer elevates customer experience to unrivalled levels. Siloed systems and a growing number of service channels were making it harder for Dreams to meet the changing needs of customers. They turned to Netcall to polish their experience.
Specialist bank rose to the challenge with a new digital approach to support expansion goals. Low-code replaced manual processes, integrated their tech stack and is driving efficiencies. The project was delivered four months early and at one-third of the anticipated cost.
One platform. Four solutions
Liberty Create:
Low-code
platform
Dream it, Build it. Build almost any app you can dream up. It’s tailor-made for citizen developers but includes all the functionality that seasoned pros rely on.
Liberty RPA:
Robotic process automation
Free-up people.
Use software robots to increase accuracy, quality and scalability while reducing human error.
Use software robots to increase accuracy, quality and scalability while reducing human error.
Liberty Converse:
Contact centre solutions
Unite and optimise. Track and improve agent performance and connect all your communications channels in one feed. This is the tech that made us famous.
Liberty Connect:
Omnichannel messaging
Go digital. Exchange messages with your customers over almost any digital channel, and add chat bots to your comms stack.
What would you like to do?
Transform my customer experience
See how we can help you dramatically improve (and keep improving) your customer experience, while cutting costs.
Speed up my transformation
Digital transformation doesn’t have to mean big, expensive programs that cost the earth and disrupt what’s already working. We can help you transform fast, from the ground up, one process at a time.
Improve IT performance
Your IT team has a lot to be getting on with. We can help you free-up time by reducing the development burden and empowering citizen developers to get in on the action.
Blistering speed app development
Build full-stack apps ten times faster with our low-code platform Liberty Create.
Recognised as a leader
Their expertise in – and tooling for –
business developers makes it a potential choice for clients seeking a single platform
for both professional developers and
business experts.
Netcall understand how to foster collaboration between developers and business people really, really well.
One thing that’s really different about Netcall is they began their life, their journey, as a company focussed on empowering business people and then they pivoted to developers.