Resources: Get Insights on Automation, Apps and CX

The benefits of a unified digital transformation platform for building societies, banks and specialist lenders – beyond ‘just’ low-code.

Here are some of the reasons and objections to introducing RPA that we’ve come across, featuring Jim Davis, Customer Improvement Manager, at South Hams District Council.

Here’s how AI-powered automation can revolutionise elective care: Technology will play a pivotal role in achieving the ambitious goals in the Elective Care Reform report, enabling excellent, technologically-enabled access to, what has always been, high quality clinical care.

This blog will explore the importance of process mapping and improvement in Quality Improvement, why the NHS needs it, and how tools like Netcall’s Liberty Spark can facilitate these improvements.

In this blog, we will give you some tips on what to consider when choosing the right housing management system. We’ll also discuss whether a housing management system is the right choice for your business and what the other options might be.

Liberty Spark simplifies business process improvement by combining collaborative mapping tools and real-time analytics. It identifies bottlenecks, evaluates changes, and supports data-driven decision-making. With Spark, businesses enhance productivity, streamline operations, and optimise customer experiences, achieving continuous improvement and success through actionable insights and efficient process tracking.

South Hams District Council wanted to address bottlenecks by automating and improving elements of processes and workflows. The used Liberty RPA for faster more efficient working.

People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.

Discover webCAPTURE: Simple Automation with Govtech Solutions. See how Govtech makes revenues automation easy for councils. Watch the webinar for real-world examples, live demos, and how intelligent automation saves time and improves citizen services.