Adur & Worthing Councils | Building healthier, happier communities
A digital team, formed of citizen developers and traditional IT staff, are providing low-code enabled Innovation-as-a-Service for the council’s evolving requirements.
Webinar | Thursday 16th May 11:00am – 12 noon
Thursday 16th May 2024
11:00am – 12:00pm
Webinar
Repairs are one of the most important services for tenants, yet it’s clear from recent Ombudsman findings and insights across the sector there’s still work to be done to deliver a consistently positive tenant experience in an efficient way.
From complaints about delivery timescales and lack of online tracking, to gaps in communication and manual ways of working, the opportunities for service optimisation are significant.
Get top advice from housing experts:
Join us and Kate Lindley, Director and Co-founder of Change Network, in this FREE engaging webinar to find out how you can design truly tenant focused responsive and reliable repairs services, and how digital solutions can help.
Sarah Campbell from Clyde Valley Housing Association will share the work they’ve been doing to optimise their repairs journey and the impact it’s had.
Places are limited, so save your seat by filling in the form on the right.
Explore pre-built tenant relationship tools and case-management capabilities to provide digital services more efficiently and improve tenant experience – with use case examples that include property repairs.
A digital team, formed of citizen developers and traditional IT staff, are providing low-code enabled Innovation-as-a-Service for the council’s evolving requirements.
Housing Associations are squeezed on budgets and under pressure to comply with stricter social housing regulations, providers need to tick all the boxes for efficiency, tenant experience and regulatory compliance. That means doing more with less. Enter intelligent automation.
Housing providers want their tenants to be safe, healthy and comfortable in their homes. To achieve this, they need to be proactive in managing and maintaining risk across their housing stock. And this includes damp and mould risk management.