Resources: get insights on intelligent automation, apps and CX

Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.

As-is vs to-be – where do you start?
Blog Post

As-is vs to-be – where do you start?

Whatever the reason for mapping processes, it’s essential to be clear on whether you start by mapping the As-Is or the To-Be process. In this blog we’ll explore the difference between As-Is and To-Be, providing a guide to help you to get started.

What is operational excellence?
Blog Post

What is operational excellence?

Operational excellence is a philosophy that focuses on problem-solving for constant, continuous improvement. We’ve talked about the importance of constant process improvement for your business in the past. It helps you both adjust to changing times and the availability of new tools. You can grow as a business whilst avoiding losing out on more revenue.

How to fast-track your Transport East 2050 projects
Blog Post

How to fast-track your Transport East 2050 projects

Can Transport East’s ambitious participants achieve their 2050 goals in a smarter way? The simple answer is Yes. Business-ready AI and other technologies can help you to accelerate projects, save money and deliver better outcomes.