Business Systems Integrations – Liberty Connect Feature Sheet
Integrate your systems and build your CX ecosystem your way
Good CX relies on your systems and processes supporting every engagement
Customer experience (CX) expectations are changing at pace. Your audience is a complex mix of digital natives and online newcomers. Their expectations are often driven by needs and experiences that are nothing to do with your organisation.
Your systems and processes have to keep up. While data and expertise already exist in your organisation, so do the silos that make it difficult to access them.
Business Systems Integrations
Liberty Connect is our conversational messaging solution for engaging and assisting customers to create memorable CX. It integrates with a selection of third party business systems, often allowing exchange of data to support more effective CX.
Read the full Liberty Connect Business Systems Integrations Feature Sheet.
Key features
- Liberty Create
- Web services APIs
- Omnichannel payments coming in 2021
- Co-browsing
- Liberty RPA robot interfaces – our robotic process automation solution
Learn more about our robotic process automation solution, Liberty RPA and the benefits it can bring.
Other Liberty Connect feature sheets
CX Automation
Omnichannel Conversations
CX Management Information Systems
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