Customer stories
Adur & Worthing Local government low code case studies on social prescribing and citizen developers
Network Rail shows that low-code for utilities enables faster digital transformation and answers the question what is great customer experience?
Heart of England NHS Trust improves call handling and call routing with Liberty Converse contact centre software
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Improved call handling and real-time data at NCP enhances the customer experience. Contact Centre integration with legacy software makes it easy to work with.
Ensuring that all ACDs enable smooth, professional call handling and that calls from clients and external contacts are processed to the right department with minimum effort.
Pioneers of a new [digital] approach to support expansion goals. They use low-code technology to build the systems they need and manage process improvement, internally.
Sheffield Hallam improves call management and user experience by implementing a hosted contact centre to assist with Clearing
Heart of England NHS Trust improves call handling and call routing with Liberty Converse contact centre software
Blackburn council – contact centre software using interactive voice response and automated call routing saves £60k per year