Liberty Converse, our contact centre solution, enables Clinigen to unite their teams, move to the cloud and deliver a seamless experience for customers.
One of the busiest contact centre challenges for any university is clearing. Hear how University of Hertfordshire have employed our omnichannel contact centre solution, Liberty Converse, to handle clearing during the pandemic with remote working and then went on to deploy it as a business as usual solution.
Waverley Borough Council have transformed resident services using their existing talent to develop new apps and fix processes and by saving time and money by collaborating and downloading digital services via Citizen Hub, our end-to-end digital solution for local government.
The combination of Liberty Converse and Connect is allowing East Midlands Railway agents to seamlessly deal with web chat and voice calls.
The combination of Liberty Converse and Liberty Connect have enabled Blackburn with Darwen to find new ways to provide frontline services post COVID.
Improving employee experience with RPA – Freeing up staff and overcoming manual processes with robotic process automation at ATS Euromaster