Customer stories
See what our customers have achieved with the Liberty Platform.
Harborough District Council is on a fast-paced journey to embrace digital and remove any legacy systems.
As a building society owned by members, and run for their benefit, Nationwide’s focus is on providing them with high-quality customer service. They recognise the importance of being available to their members across communication channels and use social media to increase engagement.
South Hams District Council accelerates process delivery to drive improved customer experiences during the pandemic.
Tewkesbury Borough Council is using its digital transformation program to improve services for its customers, deliver environmental improvements and make significant financial savings.
In a sector where you are scored for every customer interaction, CX is crucial. UK Power Networks uses Liberty Create to connect the customer journey, helping both staff and customers.
This Belgian hospital expanded their use of RPA to address a critical clinical need, to check patient criteria after staying in hospital and dispense the correct prescription medication.
Sportpaleis Group relied upon robotic process automation from Liberty RPA to re-allocate tickets at rescheduled events after lockdown.
Chesterfield Royal Hospitals wanted to improve their patient’s experience and utilisation rates for appointments.
Cairn Housing transforms the tenant journey from the beginning to the end of every interaction. Read their transformation story.