Customer stories

By optimising call handling and supporting instant emergency alerts, Imperial College Healthcare NHS Trust is delivering vast quality improvements for patients.

Using Liberty Platform, Imperial College has reduced average call waiting times to deliver a patient-first experience

The Royal Cornwall Hospital NHS and Isles of Scilly transformed patient experience with our patient engagement portal, Patient Hub.

Powering efficiency for their customers and delivering new digital services, UKPN is using low-code to drive digital transformation.

Liberty Converse, our contact centre solution, enables Clinigen to unite their teams, move to the cloud and deliver a seamless experience for customers.

One of the busiest contact centre challenges for any university is clearing. Hear how University of Hertfordshire has employed our omnichannel contact centre solution, Liberty Converse, to handle clearing during the pandemic with remote working and then went on to deploy it as a business as usual solution.

Waverley Borough Council have transformed resident services using their existing talent to develop new apps and fix processes and by saving time and money by collaborating and downloading digital services via Citizen Hub, our end-to-end digital solution for local government.

Developing a new, bespoke Land & Consent Application using Liberty Create, our low-code platform.

The power of Liberty Create low-code has enabled Network Rail to build a seamless end-to-end works approval system.